Quality Assurance
The Able Patrol & Guard value added quality (assurance) control program includes 24/7 security services, practices and supervision to (to increase our clients confidence and) meet our client’s objectives of physical security solutions.
- Local San Diego live dispatch center staffed 24/7. NO voice mail
- Around the clock experienced, trained field management to supervise and support our security officers in the field
- Innovative and advanced technology including real time reporting systems
- Expert preparation and ramp up of administrative and operational coordination and planning for assumption of new client services
- Well developed post orders approved by our client and used for site training
- Post orders are reviewed annually and revised as needed
- Internet based scheduling , invoicing, accounts payable and payroll are in place and updated annually
- Comprehensive security officer training to enable officers to make better and more effective decisions
- Security officers time sheets and reports are reviewed and cross checked for proper service and accurate billing
- Specific report forms and other documents may be developed based on our clients’ needs
- Proactive customer service and delivering best-in-class security services
- Local San Diego cctv monitoring, recording, repair and mobile patrol response to a client’s site as needed
- Responsive to our clients emergency or short notice security service needs
- Conduct daily site visits and perform quality assurance inspections during all shifts
- Able Patrol and Guard conducts client satisfaction surveys to ensure client’s physical security needs are met