Quality Assurance

The Able Patrol & Guard value added quality (assurance) control program includes 24/7 security services, practices and supervision to (to increase our clients confidence and) meet our client’s objectives of physical security solutions.

  • Local San Diego live dispatch center staffed 24/7.  NO voice mail
  • Around the clock experienced, trained field management to supervise and support our security officers in the field
  • Innovative and advanced technology including real time reporting systems
  • Expert preparation and ramp up of administrative and operational coordination and planning for assumption of new client services
  • Well developed post orders approved by our client and used for site training
  • Post orders are reviewed annually and revised as needed
  • Internet based scheduling , invoicing, accounts payable and payroll are in place and updated annually
  • Comprehensive security officer training to enable officers to make better and more effective decisions
  • Security officers time sheets and reports are reviewed and cross checked for proper service and accurate billing
  • Specific report forms and other documents may be developed based on our clients’ needs
  • Proactive customer service and delivering best-in-class security services
  • Local San Diego cctv monitoring, recording, repair and mobile patrol response to a client’s site as needed
  • Responsive to our clients emergency or short notice security service needs
  • Conduct daily site visits and perform quality assurance inspections during all shifts
  • Able Patrol and Guard conducts client satisfaction surveys to ensure client’s physical security needs are met